CyberArk Customer Care: Make sure you get the most out of the solutions you implement

BAKOTECH does everything to ensure you get the best possible effect from CyberArk solutions. That’s why we’re introducing to you our Customer Care approach — it’s the support and control that makes every implementation of a vendor’s solution the best it can be. We’ll show you what additional capabilities you can get and how to integrate CyberArk with other vendors’ solutions to achieve even more.

What will you get with Customer Care?

• Proactive support from an engineer
• Maximum benefit from the implementation of the solution
• Additional possibilities of integration with existing products
• Identifying and solving difficulties in use
• Using all the functionality of solutions
• Solution-based cybersecurity analysis and optimization

What is included in Customer Care

Analysis of access policies

• checking whether access policy settings meet security requirements
• consultation on limitations, rules, and exceptions

Account verification and password rotation

• checking that all identities in the system are needed
• detection of inactive or obsolete accounts
• checking whether passwords are regularly rotated
• consultation on rotation and automation procedures

Event audit

• checking whether events are being audited: access rights changes, login attempts, etc
• consultation on reports and analysis of events

User activity monitoring

• checking whether user activity is being monitored
• consultation on the possibilities of detecting suspicious events

Here’s the supporter of your CyberArk solutions

Get a service to make your cyber defense even more reliable.

*BAKOTECH operates through a partner network and doesn’t conduct direct sales to customers